Privacy
Statement
WOOFYS is committed to protecting the personal and sensitive information
of our customers. Our company standards ensure that only our authorised
staff process any information you supply to the company. WOOFYS will treat
information that you supply to us as confidential, except in cases where
you specifically authorise the company to use it otherwise for testimonial
and feedback purposes. WOOFYS adheres to the principles set out in the
Privacy Amendment (Private Sector) Act 2000 and has adopted a set of privacy
principles based on the National Privacy Principles contained in Schedule
3 of the Privacy Act
Collection
of Personal and Other Information
WOOFYS provides a site whereby users can browse anonymously without providing
your personal information or being identified. In the following events
where information is collected at the permission of the user, this information
is subject to strict storage and confidentiality controls, and will not
be modified in any way by the company.Online
Purchasing
WOOFYS will only collect personal information (customer details and credit
card details) for the necessary business activity of selling products
and equipment online and where this information needs to be supplied by
the customer for payment of products to be supplied. WOOFYS will only
collect this information by lawful and fair means and not in an unreasonably
intrusive manner. WOOFYS will only accept this information with your consent
at the time of submission of product purchase.
Usernames
and Passwords
WOOFYS will store Username and Password entries as elected and submitted
by the user at the time of online purchasing of products and equipment
via the site. All stored information relating to the username and password
of the user is protected from unauthorised access by the use of encryption-stored
electronic files. Only authorised staff of the company can gain access
to these files. Users of the site may at any time request their Username
and Password or changes thereof.
Electronic
Mail Addresses
Any email addresses provided by this site will only be used to respond
to specific user enquiries. They will not be used for purposes of mailing
lists unless the user specifically states so, and they will not be disclosed
in any manner to any other parties except if required by law or regulation.
Query
and Feedback Forms
WOOFYS has incorporated into this web site facilities that allow visitors
and potential dealers to enquire as to the services provided bythe company.
The information collected by the company in these forms is intended to
be sufficient enough so that the company can reply to queries in an effective
and complete manner. WOOFYS will ensure at all times that its customers
have open and explicit access to any information that they have provided
to the company via the site.
Cookies
This web site may use “cookies” for the convenience of users,
and in connection with the services provided by the company. By definition,
a “cookie” is a small block of data shared between a web server
and a user’s browser. This data may be stored on you hard drive
so the site will recognise elements such as your username and password
on your return for further online purchases. You may set your browser
to notify you when you receive a “cookie”.
Collection
of Anonymous Data
WOOFYS collects anonymous data via this web site and through its web server.
This data includes the number, time and date of visits made to this site
and its pages. This information is non-specific to the user and is used
for statistical purposes only to ensure the web site is satisfying the
requirements of our customers.
Access
and Correction
WOOFYS will provide at the request of a customer or user any personal
information that it is storing. WOOFYS respects the right of its users
to customers to access any personal information, including any feedback,
comments and file notes that the company may hold. Should any information
be deemed incorrect by the customer, WOOFYS will take immediate steps
to correct this information.
Data
Quality and Security
WOOFYS will ensure that any personal information collected, used or disclosed
is accurate, complete and up-to-date by updating its records whenever
changes in data come to the company’s attention whether that be
via user notification or company requests for updates. WOOFYS protects
the personal information it holds from misuse and loss and from unauthorised
access, modification or disclosure by restricting access to the information
in electronic form; allowing only authorised personnel access to the data;
and by physical and electronic security measures. WOOFYS’s
data security measures are in line with industry standards and practices,
and include firewall technology, encryption of internet and phone services,
and the provision of unique username identification and password codes
to allow individual users only access to their accounts. WOOFYS will ensure
reasonable steps are taken to destroy or permanently de-identify personal
information if it is no longer needed for any purpose for which the information
may be used or disclosed. |